If you were charged via Google Play or Apple Store for an attempted purchase of a Zedge credit bundle and you did not see your credit pool updated, we can help.
First, be sure you have updated to the latest version of the app.
If you still don't see the credits updated, please copy the details from the app store purchase receipt emailed to you and paste into or attach to a support ticket here:
Select the appropriate category (Zedge Credit Bundles - In App Purchase)